Privacy Policy Burning Whale
https://www.BurningWhale.com
About our privacy policy
Burning Whale cares about your privacy. We therefore only process data that we need for (the
improve) our services and handle the information we hold about you and your use of with care
our services have collected. We never make your data available for commercial purposes
third parties.
This privacy policy applies to the use of the website and the services provided by it
Burning Whale. The effective date for the validity of these terms and conditions is 13/03/2022, with the publication of
a new version will invalidate all previous versions. This privacy policy describes which data
about you are collected by us, what this data is used for and with whom and under what
conditions this data may possibly be shared with third parties. We also explain to you how
we store your data and how we protect your data against misuse and what rights you have with
regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact, you
find the contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and for whom the data is transparent.
Online Store Software
Strato
Our web store has been developed with software from Strato. Personal data that you provide on behalf of our
makes services available to us, are shared with this party. Strato can access your
data to provide us with (technical) support, they will never use your data for anyone else
target. On the basis of the agreement we have concluded with them, [Strato] is obliged to provide appropriate
take security measures. These security measures consist of the application of SSL encryption and
a strong password policy. [Strato] uses cookies to collect technical information with
regarding your use of the software, no personal data is collected and/or stored.
[Strato] reserves the right to share collected data within its own group in order to
further improve services.
web hosting
Strato
We purchase web hosting and email services from Strato. Strato processes personal data on our behalf and
does not use your data for its own purposes. However, this party can collect metadata about the use
of the services. This is not personal data. Strato has appropriate technical and organizational
measures taken to prevent loss and unauthorized use of your personal data. Strato is up
under the agreement to secrecy.
Email and mailing lists
Strato
We use the services of Strato for our regular business e-mail traffic. This party has
appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our
data as much as possible. Strato does not have access to our mailbox and we treat all our email traffic confidentially.
Payment processors
Pay.nl
To handle (part of) the payments in our web store, we use the
Payment service provider Pay.nl. Pay.nl processes your name, address and residence details and your payment details such as:
your bank account or credit card number. Pay.nl has appropriate technical and organizational measures
taken to protect your personal data. Pay.nl reserves the right to use your data
to further improve the service and in this context to share (anonymised) data with third parties
parts. Pay.nl shares in the case of a request for a deferred payment (credit facility)
personal data and order data with post-payment service providers. All the above mentioned guarantees with
regarding the protection of your personal data also apply to the parts of
Pay.nl's services for which it engages third parties. Pay.nl does not store your data for longer than on the basis of
of the legal deadlines is permitted.
Mollie
We use the platform of to handle (part of) the payments in our webshop
Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or bank account
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
protect personal data. Mollie reserves the right to use your data to
to further improve services and to share (anonymized) data with third parties in this context.
All the above-mentioned safeguards with regard to the protection of your personal data are also
applies to the parts of Mollie's services for which they engage third parties. Mollie saves your
data no longer than permitted by law.
Reviews
Google Analytics
We collect reviews via the Google Analytics platform. If you leave a review via Google Analytics
then you are obliged to provide your name and e-mail address. Google Analytics shares this data with us,
so that we can link the review to your order. Google Analytics also publishes your name on the
own website. In some cases, Google Analytics may contact you to clarify your review
to give. In the event that we invite you to leave a review, we will share your name and email address with
Google Analytics. They only use this information for the purpose of inviting you to leave a review.
Google Analytics has taken appropriate technical and organizational measures to protect your personal data
to protect. Google Analytics reserves the right for the purpose of providing the
to engage third-party services, we have given Google Analytics permission for this. All
The above-mentioned safeguards with regard to the protection of your personal data also apply
applies to the parts of the service for which Google Analytics engages third parties.
Shipping and logistics
PostNL
When you place an order with us, it is our job to have your package delivered to you. We use
the services of PostNL for carrying out the deliveries. It is therefore necessary that we provide your name,
share address and residence details with PostNL. PostNL only uses this information for the
execution of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data
also available to these parties.
Invoicing and accounting
https//: www.Burning-Whale.com
We maintain our administration and accounting ourselves. We share your name, address and
residence details and details regarding your order. This data is used for the
administration of sales invoices. Your personal data is protected and stored no longer than
necessary. Burning-Whale is bound to secrecy and will treat your data confidentially. BurningWhale does not use your personal data for purposes other than those described above.
External sales channels
Purpose of the data processing
General purpose of the processing
We only use your data for the purpose of our services. That is, the purpose of the
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share information with us and we use this information to - other than on your
request - to contact you at a later time, we will ask you for explicit permission to do so. Your
data is not shared with third parties, other than for accounting and other administrative purposes
obligations. These third parties are all held to secrecy on the basis of the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed for the purpose of our
further improve services. This information (for example your IP address, web browser and
operating system) are not personal data.
Cooperation with tax and criminal investigations
In some cases, Burning Whale can be obliged to do so on the basis of a legal obligation
sharing your data in connection with government tax or criminal investigations. In such a
In this case we are forced to share your data, but we will behave within the possibilities that the law offers us
oppose it.
Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you
indicates that you no longer wish to use our services. If you indicate this to us, we will
also be interpreted as a request to forget. Pursuant to applicable administrative obligations, we must:
invoices with your (personal) data, so we will keep this data for as long as the applicable
save term. However, employees no longer have access to your client profile and documents that
we have produced in response to your order.
Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with
relating to the personal data processed by or on behalf of us. We explain below which
rights these are and how you can invoke these rights. In principle, we send to prevent misuse
copies and copies of your data only to your e-mail address already known to us. In case you have the
If you wish to receive data at another e-mail address or, for example, by post, we will ask you to
legitimize. We keep records of completed requests, in the event of a request for forgetting
we administer anonymized data. You will receive all copies and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to
to file a complaint with the Dutch Data Protection Authority if you suspect that we have used your personal data in a
wrong way.
Right of inspection
You always have the right to process the data that we process or have that relate to your person or
traceable thereto. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with an overview of the processors at the e-mail address known to us
who have this data in their possession, stating the category under which we have this data
stored.
Right of rectification
You always have the right to process the data that we process or have that relate to your person or
can be traced back to this. You can make a request to that effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to process the data that we process or have processed that relate to your person or for that purpose
traceable, to be limited. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation to the e-mail address known to us that the data until you lift the restriction is not
be processed longer.
Right to portability
You always have the right to process the data that we process or have that relate to your person or
traceable thereto, to be carried out by another party. You can make a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. if your
request is granted, we will send you copies or copies of all data to the e-mail address known to us
about you that we have processed or processed on our behalf by other processors or third parties. To all
In such a case, it is likely that we will no longer be able to continue the service, because the safe
linking of data files can then no longer be guaranteed.
Right to object and other rights
In such cases, you have the right to object to the processing of your personal data
by or on behalf of Burning Whale. If you object, we will immediately stop the data processing
suspend pending the handling of your objection. If your objection is well-founded, we will provide copies and/or
make copies of data that we process or have processed available to you and then the processing is permanent
to strike. You also have the right not to participate in automated individual decision-making or profiling
be subjected. We do not process your data in such a way that this right applies. Are you
believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies are placed via our website from the American company Google, as part of the “Analytics” service.
We use this service to keep track of and to get reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this
data. We have not allowed Google to use the obtained analytics information for other Google
services.
Third Party Cookies
In the event that third party software solutions use cookies, this is stated in this
privacy declaration.
Privacy Policy Changes
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy has consequences for the way in which we already collected data
relating to you, we will notify you by e-mail.
Contact details
Burning Whale
Burchtstraat , 2
4501 BJ Oostburg
The Netherlands
Email info@burning-whale.com
Contact person for privacy matters
Isabel Legrand-van Hal